Frequently asked questions
Did not find an answer — call or write, we reply on working days.
Trying it and terms
Can I try it for free?
Yes, 2 weeks with no obligation: in the first week we help you connect, in the second you use the app for free.
What happens after the trial?
You decide: continue or not. You have no obligations.
Suppliers and discounts
Do I need to talk to the sales reps?
No, everything goes through Provido. You flag shortages, look at the offers and approve the order — it goes to the supplier by e-mail, the status is visible in the app.
Will I lose my personal discounts?
No, they go into the order. New suppliers’ offers are compared with your terms.
What if my supplier is not in the system?
We will add them during onboarding: we need the supplier’s price list and the address to send orders to.
Data
How do you know my personal agreements and discounts?
Only what you entered yourself. It is your information.
Will other venues see the offers I received?
No.
The team and the app
Who on the team sees what?
Staff flag shortages; the manager sees everything and confirms the order.
Can the cash register or an accounting system be connected?
Yes, the cash register can be connected with an API key.
Connect your venue for free
Leave your name and phone number — we will get in touch on working days. Two weeks with no payment and no obligation, team training included.